Terms of Service

Effective Date: 7th November 2024

  1. Introduction
    Welcome to Forgd Consulting (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and products (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Services.

  2. Eligibility
    By using our Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using our Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

  3. Scope of Services
    Forgd Consulting provides operational consultancy and fractional operations management services. The specific scope of services, deliverables, timelines, and pricing will be outlined in individual agreements with clients.

  4. Client and Consultant Responsibilities
    Clients must provide accurate and complete information necessary for Forgd Consulting to deliver its Services effectively. Forgd Consulting will perform all agreed-upon services professionally and maintain confidentiality regarding client information.

  5. Payments and Fees
    All fees for services will be outlined in the client agreement, including hourly rates, retainer packages, or project-based fees. Payments are due within 14 days of the invoice date unless otherwise specified. Late payments may result in additional fees.

  6. Cancellation and Termination
    Clients may cancel services by providing written notice. Forgd Consulting reserves the right to terminate services, with or without cause, if these Terms are violated. Upon termination, clients must pay for all services rendered up to the termination date.

  7. Confidentiality
    Forgd Consulting is committed to maintaining the confidentiality of all client information. We will not disclose any proprietary information to third parties without the client’s consent, except as required by law.

  8. Intellectual Property
    All deliverables created by Forgd Consulting become the property of the client once full payment has been received. Forgd Consulting retains the right to use anonymised data or insights for internal purposes or case studies.

  9. Privacy Policy
    Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.

  10. Limitation of Liability
    To the fullest extent permitted by law, Forgd Consulting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability for any claims will not exceed the total fees paid by the client in the 12 months preceding the claim.

  11. Disclaimer of Warranties
    Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied. Forgd Consulting does not guarantee that the Services will be uninterrupted, error-free, or meet your specific requirements.

  12. Indemnification
    Clients agree to indemnify and hold Forgd Consulting harmless from any claims, liabilities, damages, or expenses (including reasonable legal fees) arising from their use of our Services, violation of these Terms, or infringement of any third-party rights.

  13. Changes to Terms
    Forgd Consulting reserves the right to update or amend these Terms at any time. Changes will be posted on our website, and your continued use of our Services constitutes acceptance of the updated Terms.

  14. Governing Law
    These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the courts located in New Zealand.

  15. Contact Information
    If you have any questions about these Terms, please contact us at:
    Email: matt@forgdconsulting.com
    Address: Christchurch, New Zealand

By using our Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.